What to do in the event of a Claim - Preparing for a your Inspection:

Contact your Agent and/or your Insurance company as soon as possible. Remember that your damages must exceed your deductible of your Insurance policy. If your home sustained minor damage(s), take complete pictures of the damage so your adjuster is better able to assist you in settling your claim. If possible, make temporary repairs to your home to prevent further damage. Request receipts for all purchases or services required to make the temporary repairs and be prepared to provide them to the adjuster. To prevent mold, you may want to remove any wet carpet from your home. Save a small piece of the carpet for the adjuster. Be sure to photograph any damaged contents that you remove from your home. Your adjuster will need these photographs to properly settle your claim. Once your claims adjuster has schedule your inspection, to help you prepare, here are some additional tips for review:

If you made any prior emergency, temporary repairs to prevent
further damage have the original receipts ready to give to your
adjuster. Make copies of the receipts in advance so you can maintain a copy for your personal records.
check If you took photos of the damage prior to temporary repairs; be prepared to provide the photos to the adjuster. Have all photos developed and printed.
check Retain any damaged articles or “parts” of damaged items/equipment which may have contributed to your claim; (ie; a toaster which caught fire and damaged kitchen cabinets) be prepared to show or turnover those items to your adjuster.
check Review your current mortgage lender information. Your adjuster will ask you for this information. Current mortgage information will assist in processing your loss payment check accurately and avoid delays.
check If you are unable to be home at the time of the inspection; be sure your designee is aware of the date and time of the inspection and has access to your property.
check If you have pets, they may need to be placed out of the way of the adjuster.
check Retain the claim adjuster’s name and contact phone number for follow up. Remember that they will also need your claim number to refer to your case.

Claims Contact List  

AIG:
Telephone:    888-244-6163
FEDERATED NATIONAL FLOOD INS:
Telephone:   800-759-8656
FIDELITY FLOOD :
Telephone:    800-725-9472
OLYMPUS INSURANCE CO :
Telephone:    800-711-9386
USF&g / GEOVERA :
Telephone:    888-631-6478
BRISTOL WEST :
Telephone:    800.274-7865
FEDERATED NATIONAL INS CO :
Telephone:   800-293-2532
FLORIDA PENISULA :
Telephone:    877-994-8368
PROGRESSIVE:
Telephone:    877-776-2436

 

 
CITIZENS PROPERTY INSURANCE :
Telephone:    888-685-1555
FIDELITY P&C :
Telephone:   800-220-1351
LANDMARK ONE :
Telephone:    800-306-9545
RLI:
Telephone:    850-893-4155
UNIVERSAL P&c :
Telephone:    800-218-3206